Something Gone Wrong Online?
We Can Help — Today.
Whether you've been scammed, your computer has a virus, your accounts been hacked, or you just want to protect your family — IntrusionX is a real person in Melbourne who helps real people. Plain English, no jargon, no judgment.
Pick Your Situation
Not sure what you need? Just call or message and describe what is happening. We will work it out together.
My computer has a virus
Pop-ups, slowness, weird behaviour, or your antivirus is going crazy. We can connect remotely and fix it same day in most cases.
I think I got scammed
Sent money to the wrong person, entered details on a fake site, or gave information to someone on the phone. Call now — speed matters.
My phone seems hacked
Battery draining fast, apps you did not install, or your friends are getting strange messages from you.
I got an ATO scam call
Threatening call claiming you owe tax or face arrest. Here is what it means and what to do right now.
My bank account is frozen
Bank frozen your account after suspicious activity? We can clean your device and issue the certificate your bank needs.
My Facebook or Instagram was hacked
Account locked out, strange posts, or your contacts getting weird messages from you.
I want to protect my family
Ongoing protection for your devices, accounts, and family — set up in one afternoon.
Something else happened
Not on this list? Call or message and describe what is going on. We will help.
Getting Help Is Simple
Call or message
Describe what is happening in plain English — no technical knowledge needed. We will ask a few simple questions to understand the situation.
We assess your situation
Usually within the hour, we will tell you exactly what has happened and what needs to be done. No scary jargon.
We fix it remotely or come to you
Most issues are fixed remotely — you do not need to leave your home. For complex issues we can come to you anywhere in Melbourne.
You get peace of mind
We explain what happened, what we did, and what to do to stay safe. You leave knowing your devices and accounts are secure.
Real questions people ask us
"My mum clicked a link in an email. Is she OK?"
Very likely yes — but we should check. Call us and we will walk you through it in 5 minutes.
"I sent $500 to what I think was a scam. Is it gone?"
Call your bank immediately, then call us. Speed is everything.
"Someone from Microsoft called and I let them into my computer."
Do not panic. Disconnect from the internet and call us now — this is fixable.
"My son downloaded something and now there are ads everywhere."
Classic adware. We can clean it remotely, usually in under an hour.
Stay Protected Every Day
For individuals and families who want peace of mind without thinking about it. Set up once, protected always.
Home & Family Essential
Complete protection for individuals & families
- Real-time malware & virus protection
- Anti-phishing & scam filtering
- Ransomware rollback
- Web attack prevention
- Email support
Home & Family Premium
Advanced 24/7 protection for your whole household
- Everything in Essential
- 24/7 device monitoring
- Behavioural threat detection
- Automated threat isolation
- Human expert support
- Monthly security report
Not sure which plan? Just call — we will recommend the right one for your situation.
Plain English Answers
Something Happened? Call Now.
Real person answers. Plain English. Same-day help available across Melbourne.